Privacy at dawi11 — The Short Version

These cards give you a quick overview. The full policy below is what governs how your data is handled — please read it in full.

What We Collect

Name, date of birth, email, phone number, payment details and account activity. We only collect what's needed to run your account, process transactions and keep the platform secure.

How We Protect It

Your data is stored securely using encryption and access controls. Payment information is handled via trusted payment processors. dawi11 staff access is limited to what's necessary for support and operations.

Who We Share With

We do not sell your data. Information is shared only with payment processors, identity verification providers and fraud prevention services — and only what they need to perform their specific function.

Your Control

You can request access to your data, ask for corrections, or request deletion at any time. Some data must be retained for verification and compliance purposes — we'll tell you clearly when that applies.

Cookies & Tracking

dawi11 uses cookies for session management, platform functionality and analytics. You can manage non-essential cookie preferences through your browser settings. Essential cookies cannot be disabled without affecting platform access.

Communications

We use your email and phone number to send account notifications and, where you've opted in, promotional messages. You can opt out of marketing communications at any time via account settings.


Note: By registering an account and using the dawi11 platform, you confirm that you have read and understood this Privacy Policy. If you have any questions before registering, please contact our support team first.

1 About This Policy

This Privacy Policy explains how dawi11 ("we", "us", "the platform") collects, uses, stores and protects the personal information of individuals who register and use the dawi11 platform at dawi11.onl ("you", "the player", "the user").

This policy applies to all services offered on the dawi11 platform, including sports betting, cricket and PSL betting, esports, live casino, slot games, deposits and withdrawals, bonus programmes, and any other features available to registered players.

We take your privacy seriously. We do not sell personal data, we do not share it for purposes beyond what is described in this policy, and we take reasonable technical and organisational measures to keep it secure.

This policy is written in plain English so it is easy to understand. If anything is unclear, contact dawi11 support before submitting your personal information.

2 Data We Collect

dawi11 collects personal information in the following categories:

Category Examples When Collected
Identity Data Full name, date of birth, government ID Registration & verification
Contact Data Email address, phone number Registration
Financial Data JazzCash/Easypaisa account reference, bank account number, transaction history Deposits & withdrawals
Account Activity Bets placed, games played, login times, session duration, deposit and withdrawal amounts Platform use
Technical Data IP address, device type, browser, operating system, cookies Each session
Communications Support tickets, chat messages, email correspondence When you contact us
Data You Provide Directly

When you register, verify your identity, make a deposit or withdrawal, contact support, or participate in promotions, you provide personal information directly to dawi11. This includes your name, contact details, date of birth, and payment information.

Data Collected Automatically

When you access the dawi11 platform, certain technical data is collected automatically, including your IP address, device identifiers, browser type, and session activity. This is standard practice for online platforms and is used to maintain security and improve performance.

3 Why We Collect It

dawi11 collects personal data only for legitimate purposes directly related to operating the platform and serving registered players. The main reasons are:

  • Account management: To create, maintain and manage your account, including login access and account history.
  • Identity verification: To confirm that account holders are genuine individuals who meet the platform's eligibility requirements, including the age requirement of 18 and over.
  • Payment processing: To process deposits and withdrawals securely via JazzCash, Easypaisa, Raast, bank transfer and other supported PKR payment methods.
  • Fraud prevention and security: To detect, prevent and investigate fraudulent activity, money laundering, multi-accounting and other prohibited conduct.
  • Platform operations: To deliver the services you use — betting markets, casino games, slot games, promotions and bonuses.
  • Responsible gaming: To monitor account patterns that may indicate problematic gambling behaviour, and to apply deposit limits or self-exclusion where requested.
  • Customer support: To respond to queries, resolve disputes and handle account issues.
  • Communications: To send account notifications and, where opted in, promotional emails or messages about offers and bonuses.

4 How We Use Your Data

Your personal data is used within dawi11 for the purposes described above. More specifically:

Account & Platform Access

Your identity and contact data are used to authenticate your account logins, maintain your account settings, and deliver the platform's features. Your account activity data — including betting history, casino game history and deposit records — is stored as part of your account and used to display your history and calculate bonus eligibility.

Transactions in PKR

Financial data is used strictly to process deposits and withdrawals in PKR. dawi11 uses this data to match your payment method to your account, ensure withdrawals are sent to the correct destination, and maintain an accurate transaction record. We do not store full financial credentials — sensitive payment details are handled by our payment processor partners.

Security & Fraud Detection

Technical data including IP address, device fingerprints and login patterns are analysed to detect unusual activity, prevent unauthorised account access, and identify multi-accounting or system abuse. This is an ongoing process throughout the life of your account.

Marketing Communications

Where you have opted in to receive promotional communications, we use your email address or phone number to notify you about bonuses, promotions, cricket betting offers for PSL and T20 matches, and other platform updates. You can withdraw this consent at any time through your account settings or by contacting support.

dawi11 will never use your data to market products or services unrelated to the dawi11 platform, and will never pass your contact details to third-party marketers.

5 Sharing Your Data

dawi11 does not sell, rent or trade your personal information. We share data only in the following limited circumstances:

  • Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the minimum data needed to process your transactions. These providers operate under their own privacy and security obligations.
  • Identity verification services: Where required, identity documents and personal details are shared with third-party KYC (Know Your Customer) verification providers to confirm your identity and age.
  • Fraud prevention services: Technical and behavioural data may be shared with fraud detection partners to identify and prevent abuse of the platform.
  • Game software providers: Casino and slot game providers may receive a session token and account identifier to enable your gameplay. They do not receive your full personal profile.
  • Legal obligations: Where required by applicable law, regulation or a valid legal process, dawi11 may disclose personal data to competent authorities. We will notify you where legally permitted to do so.

All third parties with whom dawi11 shares data are required to handle that data securely and only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.

6 Data Security

dawi11 uses a combination of technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. These include:

  • Encryption of data in transit using TLS (Transport Layer Security).
  • Encrypted storage for sensitive data fields including identity documents and financial references.
  • Access controls limiting which staff can view personal data, based on their role and what is necessary for their function.
  • Regular security reviews of platform infrastructure and data handling procedures.
  • Monitoring for unusual access patterns and potential data breaches.

While dawi11 takes these measures seriously, no online platform can guarantee absolute security. You play an important role in keeping your account secure — use a strong, unique password, do not share your login credentials, and notify us immediately if you suspect unauthorised access to your account.

dawi11 will never ask for your password via email, chat or any other channel. If anyone claiming to be dawi11 asks for your password, treat it as a security incident and contact support immediately.

7 Data Retention

dawi11 retains your personal data for as long as your account is active and for a period thereafter as required by our internal policies and any applicable obligations. The general retention approach is:

  • Active accounts: All personal and account data is retained for the lifetime of your account.
  • Closed accounts: Following account closure, core identity and transaction data is retained for a minimum of five years. This is standard practice for platforms handling financial transactions and is necessary for fraud prevention and dispute resolution purposes.
  • Marketing data: If you withdraw consent for marketing communications, your preference is updated immediately and your contact details are removed from marketing lists. Core account data is unaffected.
  • Support communications: Records of support interactions are retained for as long as they may be relevant to ongoing account matters, and for a minimum period thereafter for dispute resolution purposes.

When data is no longer required and retention is not obligatory, it is securely deleted or anonymised.

8 Cookies and Tracking

dawi11 uses cookies and similar technologies to operate the platform, maintain your session, and understand how the platform is being used. Cookies are small files stored on your device when you access the platform.

Types of Cookies We Use
  • Essential cookies: Required for the platform to function. These maintain your login session, remember your preferences within a session, and enable secure payment flows. These cannot be disabled without breaking core platform functionality.
  • Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where players encounter issues, and how sessions progress. This data is aggregated and not linked to individual identities.
  • Functionality cookies: Store your preferences such as language settings and UI choices to improve your experience across sessions.
Managing Cookies

You can manage non-essential cookies through your browser settings. Most browsers allow you to view, block or delete cookies. Blocking essential cookies will prevent you from logging in and using the platform. For guidance on managing cookies, refer to your browser's help documentation.

dawi11 does not use cookies to serve third-party advertising or to track you across other websites.

9 Your Rights

As a dawi11 player, you have the following rights regarding your personal data. To exercise any of these rights, contact dawi11 support with your request and account details.

Rights You Have Over Your Information

Right of Access

Request a copy of the personal data dawi11 holds about you. We will provide this within a reasonable timeframe after verifying your identity.

Right to Correction

Ask us to correct inaccurate or outdated personal data on your account. Some corrections may require re-verification of your identity.

Right to Deletion

Request deletion of your personal data. Note that some data must be retained for legal, fraud prevention and verification purposes even after account closure.

Right to Restrict Processing

Ask us to limit how we use your data in certain circumstances — for example, while a dispute is being resolved or accuracy is being verified.

Right to Withdraw Consent

Withdraw consent for marketing communications at any time. This does not affect your account or any other processing based on different grounds.

Right to Portability

Request your personal data in a structured, commonly used format so you can transfer it where applicable.

To exercise any of your data rights, contact dawi11 support at [email protected]. We will respond within a reasonable period after verifying your identity. Some requests may take longer where they involve complex data retrieval or legal review.


10 Children's Privacy

dawi11 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Registration requires confirmation that the registrant is 18 or older, and identity verification is used to confirm age where required.

If we become aware that personal data has been collected from a person under 18, we will immediately suspend the account, delete the data in question, and take appropriate steps to prevent further access. If you have reason to believe a minor has accessed or registered on the platform, please contact support immediately.

If you are under 18, you must not register or use the dawi11 platform. This applies without exception regardless of the purpose.

11 Changes to This Policy

dawi11 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When we make material changes, we will notify registered players via their account email address or through an in-platform notification.

The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically, particularly when you receive a notification of changes. Continued use of the platform after a policy update constitutes acceptance of the revised policy.

If you do not agree with any changes to this policy, you should stop using the platform and request account closure via support before the changes take effect.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, please contact dawi11 support.

dawi11 support: [email protected]

We aim to respond to all privacy-related queries within five business days. Requests that involve complex data retrieval, legal review or third-party coordination may take longer, and we will keep you informed of progress.

For data deletion, access requests or self-exclusion matters, these are handled as priority requests. You will receive written confirmation once the action has been completed on your account.

Happy With How We Handle Your Data? Start Playing at dawi11

Register in minutes, deposit via JazzCash or Easypaisa, and enjoy cricket betting, live casino and slots — all in PKR, all secure.

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